# Privacy Policy | Toronto Elite Kitchen Cabinets

> Privacy policy for Toronto Elite Kitchen Cabinets. How we collect, use and protect the personal information you share when you request a quote or contact us.

URL: https://torontoelitekitchencabinets.ca/privacy-policy/

# Privacy Policy

Last updated: October 23, 2026

Toronto Elite Kitchen Cabinets ("we", "us" or "our") builds and installs custom cabinetry and millwork in Toronto and the Greater Toronto Area. This policy explains what personal information we collect through torontoelitekitchencabinets.ca and during your project, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

## 1\. Information We Collect

We collect information you give us directly, including:

-   Your name, email address and phone number
-   Your property type (home, condo or commercial) and project details you describe
-   Photos, measurements, floor plans and drawings you send us
-   Condo building information needed for a Status Certificate or board submission
-   Billing details needed to issue invoices (payments are processed by our bank or payment provider)

When you visit the website, we may also collect basic technical information such as your browser type, device, pages viewed and the page you came from. This is collected through cookies and similar tools.

## 2\. How We Use Your Information

-   To reply to your quote request and book a design visit
-   To prepare CAD layouts, written quotes and shop drawings
-   To schedule delivery and installation, including condo elevator bookings
-   To prepare board submissions and certificates of insurance where you ask us to
-   To provide warranty service and respond to repair requests
-   To improve our website and understand which pages are useful
-   To send occasional updates, only if you have agreed to receive them

## 3\. How Your Information Is Shared

We do not sell your personal information. We share it only when needed to deliver your project or when required by law, for example with:

-   Our lead-capture provider, which receives form submissions and forwards them to our Toronto team
-   Trades and suppliers working on your project, such as counter fabricators, plumbers and electricians
-   Your condominium corporation or property manager, when you ask us to prepare a submission
-   Professional advisors such as accountants and insurers
-   Authorities, when required by law

## 4\. How Long We Keep It

We keep project records, including drawings and finish recipes, for the length of your warranty (up to 15 years) so we can service your cabinets and match finishes later. Quote requests that do not become projects are deleted after 24 months unless you ask us to keep them.

## 5\. Data Security

We use reasonable physical, organizational and technical safeguards to protect your information from loss, theft and unauthorized access. No website or email system is completely secure, so please do not send payment card numbers through our forms.

## 6\. Cookies and Analytics

We use cookies and similar technologies to keep the site working and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when a cookie is being sent; some parts of the site may not work as intended if you do.

## 7\. Your Rights

You can ask to see the personal information we hold about you, ask us to correct it, withdraw consent for marketing messages at any time, or ask us to delete information we are not required to keep. We will respond within 30 days.

## 8\. Contact Us

For privacy questions or requests, contact us:

-   Contact form: 
    
    torontoelitekitchencabinets.ca/contact/
    
    [/contact/ →](/contact/)
    
-   Service area: Toronto, ON (service area, design visits by appointment)

## 9\. Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.